ROLE OF ICT IN THE REFERENCE SERVICES TO LIBRARY USERS IN NIGERIA
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- NGN 3000
Abstract
This research work is on the role of information and communication technology (ICT) in the provision of reference service in public library user in Nigeria. Imo state Library was used as the case study. This study, which focuses on the threats and challenges of using Information Communication Technologies in reference services of academic libraries, was carried out using 600 questionnaires and observation as materials for data collection. Survey method of investigation was adopted for this study. The data collected was analyzed in table using percentages and frequencies. Mean and standard deviation was equally used to show overall average score. The findings of the research indicated inadequate number of these facilities, limited duration of use, not being allowed to save information into storage media like diskettes and flash drives as some of the major threats and challenges to the optimal utilization of these facilities.
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